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command center : ウィキペディア英語版
command center

A command center or command centre (often called a war room) is any place that is used to provide centralized command for some purpose.
While frequently considered to be a military facility, these can be used in many other cases by governments or businesses. The term "war room" is also often used in politics to refer to teams of communications people who monitor and listen to the media and the public, respond to inquiries, and synthesize opinions to determine the best course of action.
A command center enables an organization to function as designed, to perform day-to-day operations regardless of what is happening around it, in a manner in which no one realizes it is there but everyone knows who is in charge when there is trouble.〔(Command Center Handbook: Proactive IT Monitoring, by Abdul Jaludi Chapter one - What is a command center )〕
Conceptually, a command center is a source of leadership and guidance to ensure that service and order is maintained, rather than an information center or help desk. Its tasks are achieved by monitoring the environment and reacting to events, from the relatively harmless to a major crisis, using predefined procedures.
==Types of command centers==
There are many types of command centers. They include:〔
* Data center management — oversees the central management and operating control for the computer systems that are essential most businesses, usually housed in data centers and large computer rooms.
* Business application management — ensures applications that are critical to customers and businesses are always available and working as designed.
* Civil management — oversees the central management and control of civil operational functions. Staff members in those centers monitor the metropolitan environment to ensure the safety of people and the proper operation of critical government services, adjusting services as required and ensuring proper constant movement.
* Emergency (crisis) management — directs people, resources, and information, and controls events to avert a crisis/emergency and minimize/avoid impacts should an incident occur.

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
ウィキペディアで「command center」の詳細全文を読む



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